In order to let your customers know that you have received payment for goods and sent the requested item, you must perform a task called 'Complete Order'. Performing this task will send your customer an email with the message, "Your order has been completed successfully." This email will also display relevant order details.

Image 1. Example of the email generated by the 'Complete Order' task

To complete an order, log into your stallholder area and click on 'New Orders' in the 'Your Orders' menu. Your orders will be displayed in a list with the status of each shown as queued or complete. To complete an order click on the GO button.

Image 2: List of orders and their status on the Orders Management page

Click the 'Complete Order' button at the bottom of the 'Order Details' page to officially complete the order.